Property Management News

Advocacy groups for the multifamily industry view proposal unfavorably. The Federal Communications Commission wants apartment residents to have the right to choose their broadband service partner and outlaw contracts in which landlords require their tenants to sign up to “bulk billing” arrangements. Under these arrangements landlords insist that broadband, cable, and satellite service provided by a specific communications provider are used in the apartment, even if residents do not wish to take the service or would prefer to use another provider. The FCC proposal, if passed, would allow tenants to opt out of these bulk billing arrangements and would “increase competition for... Read more

Operators are always striving to create a better resident experience that has a lasting impact. For many, that begins with establishing quality relationships that benefit both themselves and the residents. While amenities have long been the cornerstone of a positive resident experience, operators are now looking to nontraditional features that cater to the modern renter as a way to increase renewals. Operators are beginning to shift their focus to financial wellness initiatives, including unique reward programs, to enhance residents’ lifestyles and help them develop the groundwork that leads to an unparalleled experience. From tailored financial amenities to personalized loyalty... Read more