Landlords spend so much time dealing with problem tenants that it is easy to ignore the good ones.
Consider the current high-vacancy market when you are checking files for upcoming renewals. It may be a good idea to contact your tenants earlier than usual to ask them to renew the lease.
That way, they know you love them and want them to stay. And, if they don’t feel ignored and unappreciated, they won’t be as tempted to shop around for better deals.
Remember, service is the key factor tenants look for in considering whether to renew their lease. Prompt service calls and courtesy from their landlord can seal the deal. For more, see What Residents Want.