Tip #186: What Do You Think?
It’s important for a landlord to remain visible to their tenants, and also to get some feedback from time to time.
One way to accomplish both is to survey current tenants — find out how they feel things are going. Are there repairs that haven’t been fixed? Are leasing employees responsive? Would they recommend the property to friends?
One easy way to get feedback is to go to SurveyMonkey.com and set up a survey — many options are free. Then, email the link to tenants. Leave space for comments so tenants can share any concerns they have or bring up issues you may not have considered.
Don’t fret over the results — negative comments merely signal areas that can be improved, so tenants remain happy and rentals remain profitable.
And it certainly doesn’t hurt to share positive feedback with prospective renters!
See last week’s Landlord Quick Tip.
American Apartment Owners Association offers discounts on products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.