Property Management News
We’ve long talked about the importance of the service economy, but recently we’ve seen more and more companies embracing the next evolution of business: the experience economy. Success is no longer about giving your customers quality service, but about providing them a memorable, top-tier experience. For property managers, that means embracing the resident experience as a comprehensive approach to managing. By providing a great resident experience, you not only set yourself apart from your competitors, but you also increase resident retention and business growth. In this article, we’ll walk through what resident experience is, how to measure it, and how to improve on resident... Read more
In today’s competitive rental market, prompt and effective communication isn’t just good service—it’s essential. Prospective renters are making...
Selling a multifamily property can be a big step for real estate investors. Are you ready to cash out or trade up from your duplex, triplex, or apartment...
Recent reporting shows issues with lease clauses banning tenants from leaving negative reviews, sometimes called non-disparagement clauses in leases, so see what the...
Denying a rental application is sometimes necessary to protect your property, your other tenants, and your investment. However, in California, landlords must follow...
Are you constantly seeking out innovative solutions to enhance the security, convenience, and operational efficiency of your multifamily dwelling? If you’re still relying on traditional key-and-lock systems, you could be missing out on significant operational advantages. Gone are the days of lost keys, costly lock replacements, and tenant lockouts. Keyless smart locks that rely on digital credentials such as PIN codes or access cards are redefining how residents, property managers, and service providers access buildings and individual units. I’ve witnessed firsthand how modern access technology is transforming the apartment living experience for both property managers and... Read more
Sometimes living within your means requires making the most of every inch of your space. One way to do that? Renting an efficiency apartment. But what is an efficiency...
It comes as no surprise to anyone familiar with the housing market that seasonal changes affect the purchase of homes. Summer, winter, fall, and spring create a range of...
Managing a rental property comes with more work than most people expect—advertising vacancies, answering calls, showing units, and sorting out lease paperwork. Instead...
If you’ve ever lost a great resident, you know it stings. They paid rent on time. Took great care of the space. Maybe even brought your property manager cookies. So...
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