Property Management News

Move Your Phone System to the Cloud, It’s Where...

Do you have a 4 line phone system on the desk?  Or do you have a closet where your phone system computer is installed?  On premises equipment can be a hassle! If it is outdated, there is no question it is missing some of the newest, most useful technology.  Also, it is common for equipment-based systems to be complex and counterintuitive, resulting in businesses using only a fraction of their features. Here are some questions to ask yourself: When you leave the office, do you manually forward calls to a cell phone? Does your system allow the caller to route themselves? Do you have to call someone to come out to program or fix it in person? Do you have to go into the office to call... Read more

We can all pretty much agree on that, right?  Having to call someone at 11pm to unclog a toilet is not fun. But turning a tenant’s call for maintenance into a...

“All people are nice,” you may say. And I would respond, “That may be true, but not all nice people are great tenants.” Great tenants are those who pay rent on...

When screening potential tenants it’s important for landlords to not only gather all the important data, but to know what red flags to watch out for. Like most...

The rental applicant credit risk has declined for the fifth straight year which “indicates a decline in tenant risk, which could suggest the rental market will see an...

Landlords Are Rejecting Prospective Tenants Due...

Tenants across the state are being rejected by landlords because of public but often misleading eviction data, according to an advocacy group calling for new restrictions on the data. The Massachusetts Law Reform Institute argues that people applying for apartments may be passed over because their names appear in online eviction records, including in cases when they did nothing to warrant an eviction, such as a clerical error that leads to an eviction, or when a person in an eviction record merely shares a name with a prospective renter. Andrea Park, an attorney at the law reform institute, said renters are being passed over even when a casual reading of court records would demonstrate... Read more

Property managers have many important responsibilities, but none more important than screening potential renters. When they drop the ball on this one, leasing to...

On paper, your tenant looks great: They have an excellent rental history and sparkling recommendations. Unfortunately, they disclose to you upfront (or admit when they...

Landlords make money in their sleep, unless their tenants are giving them nightmares. Bad tenants can ruin a landlord’s dream of real estate investing, not to...

Move-ins and move-outs can be tricky. If mishandled by a property manager, they can lead to upset tenants or far worse. Disputes over damages take a toll on both sides,...