Property Management News

Elevating the Resident Experience

Multifamily operators tap into technology to create efficiencies and better serve renters. Meet Lauren. She’s young and needs an apartment. She texts her friends instead of calling them. Her plans are made through online reservations. Her news comes from TikTok. There’s no way this Gen Y-er is phoning a leasing agent. She certainly doesn’t want to meet with one. AvalonBay Communities has her back. Already, the company is using AI-powered virtual assistants to answer her questions. Virtual self-guided tours help keep personal interaction to a minimum. All move-in tasks can be handled via an app, including locker rentals for any extra items that need storing. Before long, AvalonBay,... Read more

Security cameras are an exploding industry. Security and surveillance cameras and CCTV (closed circuit television) systems are becoming ubiquitous, used widely among law...

As a landlord, you have a lot of responsibility resting on your shoulders. There are lots of expenses to control, regulations to adhere to, and residents to care for....

LEED rent premiums average around 3.1%. LEED-certified multifamily properties are consistently nabbing higher rents than their non-certified counterparts, particularly...

Southern California’s car culture is changing, and developers and architects are laying the framework in their projects for a near future where there are fewer cars...

Leasing Apartments Directly From Social Media Is...

It’s one of many possibilities with the birth and growth of new marketing tools and applications. TikTok is no longer social media’s underdog. It has become the first non-Facebook app to achieve 3 billion downloads – and don’t forget: 19% of its users are age 39 or older.  It has become the app to emulate, with snackable, vertical video making an appearance on almost every other social app. Greer Kimsey and Lauren Sloat from StreetSense, a national design, marketing and consulting firm, spoke to it and other emerging trends during the Multifamily Social Media Summit last week in Napa, Calif. TikTok is expected to see its largest spend in paid advertising year-over-year and “this... Read more

Nowadays, no business is complete without taking advantage of artificial intelligence (AI) and machine learning (ML). Many companies have already begun to incorporate...

As the Electric Vehicle (EV) market in multifamily charges up (yes, I am trying to be funny), there are a lot of articles about why you should install and what to...

Apartment operators have been reluctant to embrace automation technologies in the past, fearing backlash from onsite teams. There is a common misconception that...

If you own or manage a rental property, you already have your hands full. There are so many things you have to keep up with daily, from dealing with tenants who can’t...