Property Management News

How Chatbots Are Transforming the Leasing Process

Ready to turn inquiries into signed leases with the power of chatbots? Dive in and discover how these intelligent assistants can transform your 2024 into a year of unparalleled success.   How exactly are chatbots transforming the game? Pre-Qualifying Leads 24/7 Imagine a tireless assistant working around the clock to engage potential renters. Chatbots do just that, using scripted dialogues and AI-powered decision trees to ask relevant questions and gather essential information. They can qualify leads based on budget, desired move-in date, and preferred amenities, saving real estate professionals valuable time and effort. Answering FAQs Instantly Let’s face it, many apartment seekers... Read more

A good turn is the key to a successful move in! These are the lessons I’ve learned, both as a Regional Property Manager and a On-Site Manager, on how to walk...

The U.S. Department of Housing and Urban Development (HUD) Office of Inspector General (OIG) conducts independent audits, evaluations, investigations, and other reviews...

With transactions down and new developments largely put on the back burner for now, even the big names in multifamily are getting creative to keep busy and generate...

Accelerated demand for larger apartments falls off as everyone can get away from each other again. There was noted heavy demand for more space during the heights of the...

Unraveling the Hidden Facets of Apartment Renting...

Given the escalating demand of renters and the pressing issues of low occupancy rates, multifamily property managers face a constant task of guaranteeing an exceptional living experience for their renters. In addition to that, there is the need to enhance their competitiveness, improve resident satisfaction and drive long-term success in the rental market. Probably one of the most effective ways to evaluate the various aspects of the rental process in apartment communities is to hire a secret shopper. They provide unbiased and detailed feedback by offering a fresh perspective on the property’s strengths and weaknesses. Their reports are then provided to the property management company,... Read more

The use of proptech is a factor that is sure to come up regularly in conversations among executive teams, regional vice presidents and local property teams, simply...

When peak leasing season hits, property teams bring their A-game to fill vacancies fast and connect with an influx of leads. This calls for efficiency, high-quality...

“Fair chance” ordinance could fine landlords for discrimination based on a tenant’s record The Los Angeles City Council will consider whether to bar landlords from...

The real estate world is changing fast, and Artificial Intelligence (AI) is leading the charge, especially for those of us looking into passive investing. Gone are the...