Why all the buzz over Twitter?
Of all the social networking and electronic marketing tools out there, Twitter is the most easily maintained.
Businesses are especially drawn to Twitter because of the applications demographics. Unlike other social networking sites that are primarily driven by tweens or young adults, Twitter appeals to older demographics.
What am I supposed to tweet about anyway?
The beauty of Twitter is that it allows you to complete two separate functions, both of which are important to your business. First, you can broadcast general messages. These 140 characters can be used to engage or communicate with your customers, promote your business and achievements, market your company as an information source, and even to advertise vacancies.
You can also use Twitter to engage in ongoing dialogues and, through this, start building personal relationships with potential clients or renters. By keying in @[insert username] before a message, you can tweet an individual or another company.
How do I get people to read my tweets?
Twitter updates will automatically show up on the home feeds for those who have subscribed to follow you on Twitter. While non-subscribers can still see your updates, they will have to proactively seek out your page.
Keep in mind, though, its just as easy for people to unfollow you as it is to follow you in the first place. In order to keep peoples interest, keep your tweets as informative and/or entertaining as possible. Also remember that even though you have a 140-word limit you can also include links in your tweets that can direct followers to longer articles, blog posts, web pages, or anywhere else you may want them to go. To ensure that you dont use up all of your precious 140 characters with a long link, utilize websites like www.bit.ly, which provide shortened links that lead customers where you want them to go.
Finally, think before you Tweet. News moves fast in cyberspace and, although this can be a very good thing, there are also some potential negatives to bear in mind. Consider this article about a landlord who set off a whole cycle of negative publicity by responding to a negative tweet involving him. When youre only dealing with 140 characters, its particularly important to choose your words carefully.
Tweeting with the best of ˜em
For more information on making Twitter work for you, be sure to check out these articles:
Check out the Buildium Blog for more property management resources.
Michael Monteiro works for Buildium LLC, maker of online property management software for landlords, professional property managers, condos and homeowner associations (HOAs) and is author of the The Buildium Property Management Blog.
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