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Tip #74: Long Good-Byes

When tenants are moving out, it’s a good idea to ask them to spend a few minutes with you reviewing their rental experience.

landlord helpFind out if they are going to be renting somewhere else. Is it a move up or a lateral move?

How did they find their new apartment? When did they start looking?

How would they describe their rental experience to others?

This information can help you determine:

If you are charging the right rent.

Where you should advertise your vacancy.

Ways you can improve your service to attract and retain tenants.



See last week’s Landlord Quick Tip.

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