Donna Hickey, MBA, CAM specializes as a multifaceted service provider for the property management industry. With over 30 years “in the trenches” experience she is able to remain on the leading edge of market trends, education forums, and operational strategies by continuing to work on-site with our client’s customers, co-workers, and maintenance staff.

Education Description:
Donna and her team provide a compelling monthly webinar designed to bring you the latest in multifamily news, education, including interviews and discussions of hot industry trends.

• Leasing: Leasing Basics or Advanced Leasing Techniques:
  This session is designed regardless of job title to give your keys to successful professional leasing.
• Resident Retention for Today’ Educated Customer:
  This session will help uncover & discover the true cost of turnover and provide the tools & knowledge to decrease resident turnover.
• The Basics of Internet, Web Leasing, and Marketing:
  This session is designed to give you a better understanding of online leasing, marketing, along with managing online leads, response time, challenges and prospecting.

Karen Deis is considered the Queen of Consumer Direct Marketing. Owning a mortgage company, buyer’s agent real estate company, appraisal firm and business partner of one
of the largest builders in her community, she consistently generated over 3,000 leads annually, and closing 600 loans annually, each and every year for 10 years straight.

Education Description:
Karen Deis is President of Foundation Marketing, Inc. which specializes in training real estate agents and loan originators on consumer-direct marketing strategies. She personally used each and every one of the ideas she talks about in her own businesses and will share both successes and failures when it comes to marketing to consumers.

• 1031 Exchange by Brian Farley
• FACTA by Leslie Petersen
• Working with RE Investors by Gibran Nicholas
• How to Create Your Own RE Investor Forum by Tom Ninness
• How to Market to Gen X by Gee Dunsten
• Working with the Media by Karen Deis
• How to Sell Ugly Houses by Byron Van Arsdale
• Resistant to Assistants by Mike Moffitt