Longtime tenant fights policy absent from lease

Robert Griswold

Q: I have been a tenant in the same apartment for nearly 12 years. Last month was the first time I couldn’t pay my rent on time because I was out of town longer than expected. I sent in my check as soon as I returned home, on the fifth, but my landlord now wants to charge me a $40 late fee.

I was surprised and I checked my lease. It says the rent is due in advance by the first of the month and there is no grace period. But there is also no mention of a late fee. I also noticed that the landlord didn’t even cash my check for more than three weeks after she received it.

This doesn’t seem fair and I am thinking that she can’t arbitrarily demand a late fee without disclosing it to me in my lease. What is your opinion?

A: You sound like an ideal tenant and have a valid point. If there is no late charge stated in the lease, then the landlord would have trouble collecting one if she were to pursue the matter in small claims court or a limited jurisdiction court.

I am also surprised that any landlord in today’s economy would immediately charge a late fee to a 12-year tenant who had an impeccable payment history. Most landlords would be thrilled to just have a tenant who pays on time.

Now I certainly understand that in this economy landlords need to be firm to avoid tenants taking advantage or making excuses. But with your track record you certainly don’t seem to be likely to suddenly slip into a bad habit of paying chronically late each month.

A landlord who is more interested in collecting late charges than getting the rent on time is very misguided. The purpose of a late charge is to cover the additional costs that the landlord might incur in collecting the rent — including time spent contacting you as well as the loss of the use of funds — and it certainly serves as a deterrent for most tenants.

But, as you pointed out, your landlord didn’t really incur any additional costs, as she didn’t serve you any legal notices and apparently didn’t suffer any hardship by not having your rent on or before the first of the month — based on her failure to immediately deposit your check.

A more appropriate reaction would have been for your landlord to call you or send you a simple note or letter reminding you that the rent is due on or before the first. She could also modify the lease when it expires and include a late-fee clause if she is concerned about the potential of future late payments.

But since there is no late fee specified in your lease at this time I would suggest that you contact your landlord and politely bring this to her attention. Hopefully, she will realize just how very lucky she is to have such a great tenant who has paid on time for so many years.

This column on issues confronting tenants and landlords is written by property manager Robert Griswold, author of “Property Management for Dummies” and “Property Management Kit for Dummies” and co-author of “Real Estate Investing for Dummies.” E-mail your questions to Rental Q&A at rgriswold.inman@retodayradio.com. Questions should be brief and cannot be answered individually.
Copyright 2010 Inman News

 
See Robert Griswold’s feature, Where Did the Quality Renters Go?
 

 

 American Apartment Owners Association offers discounts on products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing.  Find out more at www.joinaaoa.org.

 
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Quick Tip #9: What’s in a Word?
 
Law booksDid you know that, in legal terms, the word may is very different than the word shall?
 
Lawyers spend years dicing over such trivia, but that’s because they understand the bottom line:  errors in your lease agreement could mean that a judge won’t enforce it. Then, it’s not worth the paper it’s printed on.
 
Lawyers are expensive – no mincing words there. But they are essential to developing a solid lease agreement.  Online forms may (shall?) lower your costs.  When choosing online forms, go with the ones that are specifically tailored for landlords, and applicable to your state. See our blog, How To Make Online Forms Work for You.
 
Then, have your lawyer review it. 
 
Once you have a great lease, don’t change it without talking to the lawyer. 
 
See our four-part series, How to Create a Solid Lease Agreement.
 
See last week’s Landlord Quick Tip.
 
Do you have a tip to share with other landlords?  Email our editor at kim@joinaaoa.org
 
American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.
 
To subscribe to our blog, click here.

 

  

 


by Janet Portman, Inman News

Q: When we moved in, our landlord gave us a one-page, yearlong lease that had just the basics (apartment number, rent, move-in date). It also had a paragraph saying that we agreed to abide by the “House Rules,” which could be changed at any time. The rules covered who could park in the lot; use of the laundry and other facilities; fees for late rent; and charges for replacing lost keys.

 

No swimmingLast week, our landlord gave us a new set of rules. They’ve drastically reduced the pool hours (no weekday hours, which is the only time we can swim), are charging for parking and have doubled the late fees. We feel that the landlord shouldn’t be able to impose these significant changes mid-lease. –Walter and Dot H.

(more…)

Knocking on doorAlthough a late fees provision in included in nearly every standard lease agreement, determining whether the fees you charge are legal is anything but standard. Why? 

Because late fees are governed by so many different laws, right down to the municipality, that the parameters may be unclear. 

Most agree on one thing:  (more…)

Learn How This Property Manager Cuts His Losses When a Tenant Cuts Out

Thanks to Robert Machado, CPM, MPM, HomePointe Property Management for this submission:

Hobo sackThere are a lot of reasons why a tenant might try to break a lease.  Some may be valid and require the landlord to allow this to happen.  One example is a military transfer.   But, most situations are simply a choice, like a civilian job transfer or promotion, don’t like the neighborhood, school change, and the like.

A landlord must protect themselves in these situations and enforce the lease.  One way to do this is with a clause in the lease so the resident is aware of what will happen ahead of time.  Here is HomePointe’s clause:

(more…)

Businessman at beachOnline legal forms are

  • easy to find,
  • easy to access,
  • and inexpensive. 

From a prenuptial to a power-of-attorney, sales and closing documents to landlord leases, virtually any form you have heard of, and many you have not, are available online.

But will online forms work for you?

The answer is “yes”, if you know how to use them. (more…)

Wayne Gathright offers this follow-up to his popular series How to Create a Solid Lease Agreement:

More Tenant Incentive Clauses:  Make Your Lease Agreement a Tenant Satisfaction Agreement 

PresentBesides covering the basic lease conditions and provisions, you can also turn your lease into a valuable marketing tool for your business while at the same time providing extra satisfaction for your tenants. You can develop tenant loyalty that will result in longer relationships, on-time payments, better care for your property, assistance with marketing, and possibly an eventual sale to your tenant.  

(more…)

Find Out If You Are Making These Common Mistakes

FrustratedLike a house built on a strong foundation, your rental application can make or break:

  • Your ability to effectively screen your prospective tenant.
  • The likelihood you’ll collect your rent.
  • Your chances for recovery if you have to turn the tenant over for collection.

Is Your Lease Application Up to Par?

Compare yours to this checklist to see if you are leaving anything out:

(more…)

HOW TO CREATE A SOLID LEASE AGREEMENT:  Part Four of Four

By Wayne Gathright

Part One, Make Your Lease a Tenant Satisfaction Agreement

Part Two, The Basic Lease Agreement

Part Three, Build Tenant Incentive Clauses into Your Lease Agreement

Important Clauses To Add To Your Lease Agreement 

Woman typingWhile the basic lease provisions are important, most of the time, a basic lease agreement is not enough.

In addition to incentive clauses, there are many other important clauses that landlords often tend to neglect, yet these can be invaluable if there is ever a dispute. 

Here are some examples of clauses that can be added to your lease agreement:

Parking.  Spell out how many vehicles (cars, boats, motorcycles, etc.) you will allow to be parked at the residence? Where?

Residential Use Can the tenants run a business? What kind?

Garage Sales/Auctions. Will you permit these? How often?

Notification of Change of Status.  Require that the tenant update you on changes, for instance, employment.

Subletting.  Is it allowed? How many new residents? Notification

Co-signers.  Should you add another responsible party as a guarantor?

ChecklistPartial Payment of Rent.  What will happen if you receive only part payment?

Returned Check Fee.  How are you going to handle returned checks?

Bankruptcy.  What if your tenant files for bankruptcy?

Lease Violations.  What are your rights? What are the tenant’s rights?

Tenant’s Absence. What if the tenant disappears?  Can you get into the rental?

Furniture Lien.  Can the tenant’s possessions be takes?

Increase in late fees.  Can you charge additional late fees if the tenant is often late?

Judgment collection. Who pays?

Utility bills. What if the tenant defaults?

Emergency repairs.  What if you have to cut off the water for repairs?

Problem neighbors. How do you handle complaints?

Disasters.  What if you can’t fulfill your landlord obligations because of a disaster?

Illegal activity.  Make sure you can take action against drug use, explosives, firearms, etc.

Quiet Enjoyment.  You should insure that the tenant cannot intrude on other people’s rights.

Smoking.  Make sure your rules are clear.

Pets. How many pets? What additional deposit? What about additional cleaning costs?

Yard Upkeep. Make sure your property looks neat and is safe.

Health and Safety Codes. Be sure your tenant doesn’t violate these.

I hope these ideas make you think about how important your tenant lease can be.  With the right rental agreement design, you can create a lease that will protect your property, promote timely rent receipt, motivate your tenants, and protect your legal rights as a landlords.

Wayne Gathright is president of WG Software, Inc., developers of the Tenant File Property Management Software.  He has over 30 years experience in consulting and software development for real estate.  Mr. Gathright also markets a product for easy creation of leases called The Lease Designer, that allows the user to select from several prewritten leases, choose from over 200 prewritten rental clauses, and add house rules templates to the lease. A user can write their own leases and clauses, modify the existing templates, or import leases from other programs.

American Apartment Owners Association offers discounts on products and services related to your commercial housing investment, including tenant debt collection, tenant background checks, insurance and financing.  Find out more at www.joinaaoa.org.

To subscribe to our blog, click here.   

HOW TO CREATE A SOLID LEASE AGREEMENT: Part Three of Four

By Wayne Gathright

Part One, Make Your Lease a Tenant Satisfaction Agreement

Part Two, The Basic Lease Agreement

BUILD TENANT INCENTIVE CLAUSES INTO YOUR LEASE AGREEMENT

PresentApart from the basic provisions, you can build incentives into your lease agreement to reward a good tenant. In return, you can turn your tenant lease into a valuable marketing tool for your business, while at the same time providing extra satisfaction for your tenants.

 

 

Here are a few ideas:

  • Award special benefits to your tenants the longer they stay.  At each tenant lease anniversary, provide a financial or other type of award, provided they are on time with all of their rent payments.
  • Provide incentives for your tenants to recommend you to other prospective tenants.
  • Provide an incentive for your tenants to eventually own the house they currently rent, provided they remain in good standing as a tenant.
  •  Encourage your tenants to make upgrades to your property if they have the skills.  You can provide materials and they can provide valuable labor.

Check back tomorrow for Part Four, Added Clauses.

Wayne Gathright is president of WG Software, Inc., developers of the Tenant File Property Management Software.  He has over 30 years experience in consulting and software development for real estate.  Mr. Gathright also markets a product for easy creation of leases called The Lease Designer, that allows the user to select from several prewritten leases, choose from over 200 prewritten rental clauses, and add house rules templates to the lease. A user can write their own leases and clauses, modify the existing templates, or import leases from other programs.

American Apartment Owners Association offers discounts on products and services related to your commercial housing investment, including tenant debt collection, tenant background checks, insurance and financing.  Find out more at www.joinaaoa.org.

To subscribe to our blog, click here.   

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