Tip #36:  Keeping Secrets
 
 
If you’ve done your job as a landlord, your tenant files contain some highly personal information.
 
Businessman at beachWhile all of our favorite new technologies allow us more freedom of movement when we work – we are no longer chained to a desk, this same ease in communication and data storage also gives thieves easier access to confidential tenant information.
 
A recent case points to the problem:  the information on more than 1,390 tenants, including social security numbers and medical information, along with the names of children, their addresses, ages and the schools they attend, was posted on an Internet-accessible page. 
 
In this case, the private information was ‘hacked’ by a tenant advocacy group that widely publicized the breach to prove the point of what could happen to tenants in the wrong situation.
 
Whether required by state privacy laws or to avoid lawsuits for breach of privacy, maintaining confidentiality when it comes to tenant information is a high priority.
 
Here are some things to consider:
 
1.  Whether you choose to store hard-copy files or computer files, having your data in more than one place, for instance a hard-copy application scanned into a computer file, doubles the risk of exposure.
 
2.  If you imagine tenant information as thieves do — like it is cash, it’s easier to see how to protect it:  always keep it locked up, never leave it out on your desk, your computer screen, stuffed in your car or backpack, or leave it sitting on the table unattended at a coffee shop or a restaurant.
 
3.  If you only keep information that is valuable, either legally or financially, you lower the risk of inadvertently exposing something private. 
 
4.  When it comes to storage, you are in it for the long haul. You don’t want to keep files any longer than you need to — but with tenant files, that’s a very long time.  Ask your lawyer and accountant for their opinions, but they are likely to tell you 7-10 years.
 
 
See last week’s Landlord Quick Tip.
 
Do you have a quick tip to share with other landlords?  Please email our editor at kim@joinaaoa.org.
 
American Apartment Owners Association offers discounts on products and services for landlords related to your commercial housing investment, including real estate forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.
 

To subscribe to our blog, click here.

 
Five starLandlords, Property Managers and Property Management Companies can save on 2009 taxes by taking action before the end of the year.
 
As always you should always consult with your accountant or tax consultant on how these tax strategies apply to your personal situation.
 
Also the tax tail should never wag the business dog.
 
So take action on these tax strategies if they put more money in your pocket.

1. Buy a heavy SUV to haul your tools around and deduct up to $25,000 in depreciation expense. Read More

2. Buy other business equipment including software, computers, office furniture and you can write-off as much as $250,000 in depreciation expense.

3. Take full advantage of 50% first year bonus depreciation for qualifying new equipment placed in service by December 31, 2009.

4. Accelerate expenses by paying vendors and others before end of the year and delay receiving income payments until Jan 1 of 2010. Read More

5. Create a Net Operating Loss by taking the above steps and then use take the 2009 Net Operating Loss, carry it back for up to five years, and recover taxes paid in those years.

Read more detail about the 5 year end strategies for saving on 2009 taxes by CLICKING HERE

 
This blog post is courtesy of TReXGlobal, the makers of SimplifyEm Pay Rent Online and Property Management Software.
 
 
American Apartment Owners Association offers discounts on products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing.

Find out more at www.joinaaoa.org. 

To subscribe to our blog, click here.

by Michael Monteiro
 
If you’re the kind of person that feels the need to feel productive at all times, this is the blog for you.
 
TvBelieve it or not, many of today’s home- and real estate-related reality shows can provide you with valuable tips and information that can be applied to bettering your own property portfolio.
 
So from now on, you can do the ultimate in multi-tasking: Unwind in front of the TV while growing your professional skill set.
 
Following is a round up of some of today’s most valuable home improvement and real estate shows and what they can teach you.

Extreme Home Makeover (ABC, Sunday, 8:00 C.T.)
Sure, you may not have a team of a few dozen volunteer workers to help you gut and rebuild an entire home in a single weekend, but Extreme Home Makeover still proves an invaluable point: No property is unsalvageable. Sure, we all know that while you may pay less to purchase a fixer-upper (as opposed to buying a property that’s ready to go “as-is”), you’re still looking at thousands of dollars in additional costs to transform the property. But even with repair and renovation costs in mind, you may still come out ahead by purchasing a fixer-upper and building it according to your vision.

Extreme Home Makeover proves time and time again that any home can be transformed. If you have the vision, inclination, and a team of reliable contractors on-hand, searching for a fixer-upper may be the perfect route to saving some money and creating your ideal property from the ground up.

Bang for Your Buck (HGTV, Friday, 9:30 C.T.)
Speaking of saving money, HGTV’s Bang for Your Buck is chock-full of ideas for making improvements in the most economical way possible. Check out this show for cost-cutting measures that will help you make quality improvements to your property for comparatively inexpensive prices. On this show, you’ll find tips for everything from renovating kitchens to taking down walls and creating completely new spaces. Not only this, but Bang for Your Buck also demonstrates just how valuable these upgrades and renovations can be. Each episode compares the cost of making repairs to the additional price they will add to a property’s market value, clearly demonstrating the economics of frugal upgrades.

Flipping Out (Bravo, see BravoTV.com for schedule)
Speaking of market value, although he may be a bit eccentric, a lot can be learned from Flipping Out’s “home flipper” and real estate guru Jeff Lewis. This show follows the Los Angeles-based Lewis as he identifies fixer-uppers and completely transforms them in a matter of a few months, sometimes adding up to a million dollars onto their selling price. This show not only provides a template for those who are looking to get into the business of home-flipping, but it also shows how far a little bit of vision and insight into buyers’ minds can go.

Curb Appeal (HGTV, see HGTV.com for schedule)
When it comes to appealing to potential buyers and renters, we’ve discussed the value of curb appeal on this blog before. For those of us without a green thumb, though, it can be hard to know where to start. HGTV’s Curb Appeal is here to show you how to beautify your outside, taking everything from aesthetics to logistics into account. Here you’ll find tips on everything from landscaping to creating outdoor spaces for entertaining and utilitarian purposes.

For Rent (HGTV, Mondays, 10:30 C.T.)
Finally, if you’re looking for a glimpse inside renters’ minds, you won’t want to miss HGTV’s For Rent. Although this program (which shows renters how to install temporary decorations and fixtures into rented spaces) is designed for tenants, it can be equally educational for landlords. For Rent can provide landlords with ideas for the type of quick-fix amenities renters would like to find in their units. Particularly in a tight economy or in a location where there are many competitive properties, this show can give you tips on how to really appeal to renters through economical, easy-to-install “extras.” As an added bonus, if a renter comes to you with a request to incorporate a more permanent fixture in their unit, you’ll be ready with alternative solutions that will simultaneously keep your renter happy and prevent your unit from undergoing any permanent changes.

Thanks to reality home TV, gone are the days of feeling like a couch potato after a few hours of television. Now you can unwind and better your business at the same time!

 

Michael Monteiro works for Buildium LLC, maker of online property management software  and landlord software for professional property managers, condos and homeowner associations (HOAs) and is author of the The Buildium Property Management Blog. 

See The Right Way to Handle Subletting.

American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.

To subscribe to our blog, click here.

by Bill Gray

While the end of the year is a very busy time of the year for most of us on a personal level, it is usually a slow period for landlords. Many of us spend this time working on our taxes, cleaning out our desk drawers and preparing for the New Year.

One often overlooked piece of housekeeping that impacts your profit is old tenant files which still have balances due.

 
All too often, landlords simply file Messy deskthem away and forget them. By storing these files without taking any action, you are literally throwing money away.
 
You may think it’s impossible—that you’ll never see a dime of the monies owed, but some percentage of the debt you are owed is collectible.
 
It may not be collectible today, but over the next seven years, some of that money most likely will be paid.

Take the time to do some end-of-the-year housekeeping. Start by separating old tenant files which have no balance due from the ones that owe. One by one, go through the files with balances to make sure each contains a signed lease; then, make a breakdown of what is owed.

There are three different options to select from when collecting your lost profit. Each has its pros and cons.

 
Go to court and sue the previous tenant for the balance owed. This option can be expensive and time consuming, but with the proper outcome, it can be an effective way to collect tenant debt.
 
Hire a collection agency that specializes in collecting tenant debt. If you do not have an agency, spend an hour online and find one. If you don’t know what to look for in an agency, read my blog article on how to hire a collection agency to collect tenant debt. “How do I Hire a Collection Agency to Collect my Tenant Debt?”

Report the debt to the three major credit bureaus, Experian, Equifax and TransUnion, as a collection account. The ding on your previous tenant’s credit report should remain there for seven years after they move out. There are several online resources for reporting tenant debt to the credit bureaus. It’s worth your time and effort to research them.

Too often, I hear landlords advising other landlords to forget any debt they are owed and move on because it is not collectable. From experience, I can tell you this is not true. While all of it may not be collectable, a percentage of it is, maybe not immediately, but over time, you can recoup some of your profit.

There’s only one way to ensure that you won’t collect any of the debt, and that’s to do nothing, storing the files away and resigning yourself to accept the loss. Trust me when I tell you that doing nothing will cost you profit.

 

Copyright 2009 Bill Gray
 
Bill Gray is a tenant debt collection specialist, which makes him a tenant screening specialist. For tenant debt concerns or tenant screening questions, email him at Bill@thelandlorddoctor.com or visit his blog at TheLandlordDoctor.com.
 

See How to Screen a Tenant Who Doesn’t Have a Social Security Number

 

See our seven part series, Vital Tips to Increase Your Debt Collection.

 

American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.

 

To subscribe to our blog, click here

Landlords must weigh convictions against tenant safety

by Robert Griswold

Q: After consulting your book, “Property Management for Dummies” and speaking with an attorney, I found a discrepancy in opinion involving tenant Identity photoapplicants with criminal records.

Your book said that I can deny a rental application submitted by a convicted criminal in order to protect my current tenants from having their items stolen.

However, the attorney I spoke with said a landlord can deny an application only if it’s based on bad credit and income history, even if the applicant has a considerable criminal history and is currently on probation for stealing and drugs. Has the law changed in the past few years?

A: While I’m not an attorney, some types of criminal convictions can provide very valid and legitimate grounds to turn away a prospective renter.

According to your question, the attorney said you can deny an applicant based not on criminal history, but only based on bad credit or income history. But that is not necessarily always true.

A convicted criminal could have good cash flow and may even have excellent credit, but that doesn’t necessarily mean they are not a threat to other tenants.

Having a consistent policy for conducting criminal background checks, and for rejecting applicants for specific types of convictions, such as violent crimes and property theft or damage, can be a good policy for protecting yourself and your tenants.

And you should ask your legal adviser about the types of convictions that may present good cause for rejecting an application, as this can be a tricky area for landlords who are trying to protect their other tenants and avoid violating the rights of the prospective applicant.

A convicted thief, as you describe here, may not be the ideal rental candidate.

Please note that arrests are very different than convictions, and someone who has had even numerous arrests may have been completely innocent of the crime or crimes alleged. An arrest is not a conviction or grounds to deny an applicant.

I believe that applicants with a history of certain violent or serious criminal convictions could present a reasonable basis for the denial of a rental application, while applicants with minor convictions in the distant past could be solid rental candidates.

 
Fair housing laws may require you to consider the type of criminal conviction and when it occurred.

But you need to be careful to not go too far, as you need to balance the rights of the applicant with a legitimate concern for the safety of your other tenants. A conviction for a non-violent crime or a minor violation of some law many years ago might not have any relevance now and would not reasonably be considered a risk to your tenants.

 
When confronted with prospective rental applicants with criminal convictions, you are smart to seek additional information and contact your legal adviser before making a decision.

This column on issues confronting tenants and landlords is written by property manager Robert Griswold, author of “Property Management for Dummies” and “Property Management Kit for Dummies” and co-author of “Real Estate Investing for Dummies.”

E-mail your questions to Rental Q&A at rgriswold.inman@retodayradio.com.

Copyright 2009 Inman News

 
See Robert Griswold’s feature, Deadbeat Tenants on the Rise?
 
American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.
 

To subscribe to our blog, click here.

 

by Tracy Lee Parker

One of our tenants decided to renew his lease and we scheduled a walk through the following week.

I arrive at the property and the outside looks great!
 
I proceed inside and the wood floors look fantastic! Not a scratch in site and the kitchen chairs had the little footies on them to prevent scratching while dining. Great! As I walked room to room I was thinking , wow, this is the cleanest home I have ever seen. I can’t wait to tell the owner.

I proceeded to the master bathroom.
 
Not one item on the vanity except a soap dispenser, the tub and shower spotless. Wonderful!
 
I was leaving the room and out of the corner of my eye what did I see?

DamageYikes!

Oh… Mr. Tenant ! What is this?
 
“Oh yeah,” he says, “I forgot to tell you about that, we just noticed it”.
 
Moral of the story: no matter how clean or how much you like the tenant, the home is not theirs. It is your responsibility to make sure all repairs are being reported.
 
So schedule those walk throughs regularly.

Tracy Lee Parker is a Property Manager and Broker/Owner with RE/MAX By the Lakes offering residential sales, short sales, land purchases, commercial sales, leasing & property management in Wylie, Texas.
 
 
American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.
 

To subscribe to our blog, click here.

 
 

Tip #35: It’s the Thought That Counts
 
Our top stories this year have been about the economy and the impact it’s had on rental property owners. With vacancy rates high, and a lot of Presentinventory for renters to choose from, make sure your tenants know that you appreciate them.
 
This week is a great opportunity to stop in and pass along a little holiday gift. 
 
You don’t have to spend much to make a major impact. 
 
Here are some ideas:
 
A live rosemary tree.  $10 from your local grocery store, including Whole Foods.  Fills the entire kitchen with a delightful scent, and it’s edible.
 
A gingerbread house kit.  $10 and less from local grocery store, craft stores including Michael’s.  Not just for kids, these kits are great fun for all ages, and make a great centerpiece for holiday dinners.
 
Royal Dansk butter cookies.  $5 from Staples.  Elegant and tasty, in an attractive canister.  A good second option is Pepperidge Farm’s assortments – especially the chocolate lovers selection.  About $5 from the grocery store. Either way, boxed cookies are easier to deliver.
 
Hot Chocolate Mix and Candy Canes.  Under $5.  Two tastes that are meant to be together.  Wrap the cocoa mix package with a ribbon and insert a candy cane as a mixing stick, or stuff them both in a mug.  Another version: place the mix in a small mason jar (available at grocery stores) and tape the candy cane to the top for decoration.
 
Gift Certificates from local businesses.  $5.  Car wash, coffee, dry cleaners.  The businesses may even make you a deal.
 
Guest pass to local gym.  Free. 
 
Delivering your gifts in person makes the good tenants want to stick around.
 
 
See last week’s Landlord Quick Tip.
  
 
Do you have a quick tip to share with other landlords?  Please email our editor at kim@joinaaoa.org.
 
American Apartment Owners Association offers discounts on products and services for landlords related to your commercial housing investment, including real estate forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.
 

To subscribe to our blog, click here.

 
Book Review: ‘The Richest Kids in America’
 
by Tara-Nicholle Nelson, Inman News

Book Review
Title: “The Richest Kids in America: How they Earn it, How they Spend it, How you Can, Too”
Author: Mark Victor Hansen
Publisher: Hansen House, 2009; 168 pages; $10.19 on amazon.com


If you haven’t heard of Mark Victor Hansen of “Chicken Soup for the Soul” series mega-fame, you probably haven’t heard of Christmas, either. But if Chickenthere’s a tween, teen or young adult on your holiday shopping list, it’s time you heard of him now.

His latest book, “The Richest Kids in America: How They Earn It, How They Spend It, How You Can Too” (Hansen House, 2009), provides a fresh, kid-centered slant on the basics of entrepreneurship, innovation and philanthropy — necessities for kids who want to get a head start on starting or just understanding today’s complex financial and business environment.

Don’t be put off by the materialistic-sounding title — this book is actually a primer for and about kids that emphasizes dollars and cents much less than it does passion, vision, creativity and giving.

Formatted to maximize attention-grabbing and minimize eye-glazing, and written in language that breaks down the complex into very simple but powerful concepts, “The Richest Kids In America” is set off by Hansen’s two big conceptual bookends: introductory and conclusory exhortations to “Dream Big” (introduction) and “Live Big” (conclusion), which are full of youth-oriented versions of the potential-pushing motivational material for which Hansen is so well known.

After cheerleading them to dream big, Hansen takes young readers through three sections on entrepreneurship and philanthropy. Section 1, “Creating Money with Your …,” briefs readers on how they can convert curiosity into cash, how to harness their passions with purpose, and how to adopt a cycle of “learning, earning and returning,” before it provides the inspirational case study of Internet mogul Cameron Johnson, who started his business at 12.

Then, in Section 2, “Making it Work,” Hansen takes readers from inspiration to execution, teaching them the basics of how to convert problems in the marketplace (and in their lives!) into an actionable business model; the power of niche marketing; and how to harness a strong support network of family, advisers and peers to power their business efforts.

Throughout, each chapter is filled with the real-life stories of young people who are operating their own profitable businesses.

The book’s final section, “Building a Brand to Command,” briefs readers on why and how they should understand and own every area of their business, time management concerns, and the importance of “Giving to Make a Living,” again featuring story after story of the challenges, lessons learned and stunning successes of many other young entrepreneurs — both at business and at giving back.

While it might seem to some that young people should be protected from worries about money as long as possible, that approach has proven flawed, as the last generation or so has been bombarded with credit-card offers, student loans and other potential financial pitfalls even before they start college.

To expose them only to the hazards without providing them with the tools for financial, business and career empowerment and self-sufficiency seems misguided and lopsided, at best. My 16-year-old will be getting a copy of “The Richest Kids in America” for Christmas — and yours should, too.


Tara-Nicholle Nelson is author of “The Savvy Woman’s Homebuying Handbook” and “Trillion Dollar Women: Use Your Power to Make Buying and Remodeling Decisions.” Ask her a real estate question online or visit her Web site, www.rethinkrealestate.com.
Copyright 2009 Tara-Nicholle Nelson
 
See Tara-Nicholle Nelson’s feature, Need to Knows When Buying REO’s.
 

American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.
 

To subscribe to our blog, click here.

 
 

Depreciation, inflation among important considerations

by Bernice Ross, Inman News


DEAR BERNICE: We recently bought a property in the area of Yakima, Wash., with a lot of equity in it. After the renovation, we still have an Dollar sign2equity position of approximately $35,000.

Initially, the plan was to renovate and flip the property, but we’re now having second thoughts about selling and are thinking about renting the property out instead. We are retired and any additional monthly income would be very good, but it would also tie up the cash that we paid to buy the property.

With certificate of deposit rates down and the fear of the dollar falling due to inflation, is it wise to just rent out the property? Property values seem to be appreciating. –Joyce T.


DEAR JOYCE: While no one has a crystal ball, there are several indicators to watch that can help you predict what will happen in your market and whether you should keep this house.


1. Median prices
Median prices are no longer a good indicator of what is happening in the market. As more jumbo loans become available, more higher-priced properties will sell. The result will be that the median prices will appear to increase when in fact actual values could still be declining. In your area, however, median prices have held steady since 2007 despite the U.S. recession.

The National Association of Realtors’ latest metro-area price report found that the median price of single-family resale homes in the Yakima metro area rose 2.7 percent in the third quarter compared to the same quarter last year, to $158,400. That compares to a median price of $136,500 in 2006, $156,500 in 2007 and $153,300 in 2008.


2. Total homes sold
An increased number of transactions usually indicate an improving market. In your area there tends to be a pattern of increased summer sales and fewer sales around the holidays.


3. Percentage of homes sold for loss or gain
Check your area for statistics on the share of homes that sold for a loss vs. a gain, which can help you gauge whether it’s advantageous to hold onto your property and rent it, or to sell it.

4. Percentage of homes where values are increasing vs. where values are declining
If a large majority of homes are still decreasing in value — do you feel comfortable holding a property that could face continuing declines in value?


5. Price per square foot
From my perspective, this is the most important statistic to watch in gauging home values in a given area.


Should you sell the house or keep it as a rental? In terms of keeping the property, your location seems to have done very well as compared to most other places in the country. I agree with your assessment that the falling dollar will probably result in significant inflation.

The government may have to print more money. When this happens, money flocks to hard assets such as gold and real estate. This, in turn, causes these assets to appreciate. If this happens, an additional reason for holding the property is that you will probably be paying off your mortgage with an inflated dollar.


In terms of selling, there are hundreds of thousands of properties that are bank-owned and have yet to come on the market. This additional inventory could drive values down if it comes on the market all at once. Furthermore, most experts are predicting an interest-rate increase sometime in the next 12 to 24 months.

Unless the economy is much stronger than it is currently, an interest-rate increase means fewer buyers qualify to purchase your property. Fewer buyers could translate into price depreciation. Furthermore, the Bush tax cuts sunset in 2010. Selling now, when the capital gains tax is at a lower rate, may be a good idea.


Before you make a final decision, see your certified public accountant (CPA) or other tax professional. Ask him or her to calculate how much it would cost you to hold the property after taxes as well as the financial ramifications of selling the property. Once you have that data, youll be in the best possible place to make the right decision for you. Good luck!


Bernice Ross, CEO of RealEstateCoach.com, is a national speaker, trainer and author of “Real Estate Dough: Your Recipe for Real Estate Success” and other books. You can reach her at Bernice@RealEstateCoach.com and find her on Twitter: @bross.
Copyright 2009 RealEstateCoach.com

 
See another Bernice Ross feature, 5 Factors Impacting 2010 Home Prices.
 


American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.
 

To subscribe to our blog, click here.

 

 

How to prep Corian for granite overlay

by Bill and Kevin Burnett, Inman News


Q: I have Corian countertops throughout my house.
 
Rather than tearing them out and using plywood and backer board as a base to install granite Kitchen cabinetstile, can I leave the Corian in place and use that as the base and use mastic or thin set to fix the granite tile to the Corian?

A: Keep the Corian. Forget the plywood and cement backer board. The Corian countertops will provide a good substrate for installation of granite tile.

Five years ago, brother Bryan moved to a condo about a quarter mile away from Kevin in Eagle, Idaho. The condo was built in 1978. It came with the original kitchen. The cabinets were built in place, made of oak-veneered plywood stained a dark walnut. The countertops were a light shade of plastic laminate. To say the least, it was dark and dated.

The first order of business was to lighten up the 1970s kitchen. Bryan spent the better part of four days priming and painting the cabinets and painting the walls and the ceiling — all bright white. Then he chose a maple floor. He decided to go with black marble tile on the countertop.

So he had your question exactly. Should he leave the laminate or rip it out and replace it with new plywood and cement backer board?

Because the kitchen sink was to remain the same size and in the same place, he decided to set the marble in mastic and forgo the extra work and expense of installing new substrate.

Assuming the sinks will remain in the same place, we recommend you do what Bryan did and forgo demolishing the existing countertops.

It will take a little preparation in the form of sanding them to provide an abraded surface to ensure good adhesion for the mastic and cutting the right-sized holes to install any sinks. Corian is manufactured with molded sinks that should be cut out to the right size for the new sinks. Corian can be cut easily with a circular saw equipped with a carbide-toothed blade.

Next, sand the surface with 150-grit sandpaper. A palm sander or orbital sander is ideal for this job. The final prep step is to wipe down the surface with some lacquer thinner to remove all the oil and sanding dust, leaving a pristine surface for the mastic. Then tile away.
 
Copyright 2009 Bill and Kevin Burnett

 
See Bill and Kevin Burnett’s feature, Patch Those Plaster Cracks.
 

American Apartment Owners Association offers discounts on products and services for landlords related to your real estate investment including REAL ESTATE FORMS, tenant debt collection, tenant background checks, insurance and financing. Find out more at joinaaoa.

To subscribe to our blog, click here.
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